Ontario >Home & Garden > Mathis Brothers Furniture
There are A LOT of sales people and every time we turned a corner one would attack. It felt worse then stepping into a used car dealership. We did appreciate our sales person following us around but at times we could have used more privacy
The salesman was very helpful and kind. The store itself is beautiful. It made me wish I was buying a house full of furniture instead of just a bed. I will be back every time I need furniture. The delivery men were also very nice.
The only reason I did not score my sales associate outstanding, was that he had to keep looking for the sofa I had originally come in to see...and he was helping another customer with a sale. Other than that, he was very nice. The delivery man was very fast and efficient...and, he was right on time! Nice, friendly personality.
The furniture at Mathis Brothers is very beautiful, I'm finding the quality of the furniture needs some improvement. I bought a couch a year ago and the cushions are not holding up. I also bought a kitchen dinette set and the threads on the chairs are pulling apart. If a customer doesn't buy the warranty they can be dissatisfied after having the furniture for awhile. But the service at the store can not be beat.
The entire buying experience was a pleasure from selection to set up. Anthony Loya was helpful without being a pest. He was there answers to our questions and available to contact him when we needed him. We ordered everything while still under construction and Mathis was very accommodating with a delayed delivery date and practically and immediate delivery when we were finally ready. The guys that set up everything were courteous and knowledgeable and very very neat. We would defiantly recommend Mathis Brothers. PS The phones were also answered promptly and efficiently.
The best service ever received by any company. Every person freindly and helpful.
Mathis Brothers has everything you can ever need for home furnishings. I love the selection, the quality and the pricing. The salesperson was very friendly, knowledgeable, and had some good ideas and suggestions. The cashier was courteous and attentive. I will be coming back next week.
I hadn't been the store in a year. Everything on the first floor looked more updated and current. Loved the accessories everywhere great lamps and pillows! Salesperson was really helpful with no pressure! Mathis Brothers has the best prices and selection next time I won't bother going looking and shopping anywhere else.
i would like to let you know how very happy i am with the quality of customer service that Gerard Martelle was to my family. he listened to what we need, was knowledgeable in the product in the product and recommended several items. we made a purchase from his recommendation i will continue to shop with Gerald's help smart friendly outgoing! great qualities
Dave Bell was such a delightful boy. Excellent prices,expertise, and service.
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